A grounded, real story of how decades of experience shaped Forest City Virtual Support.
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My Path Has Been Real, Not Linear
For more than three decades, I’ve built a career around something that has followed me through every role I’ve ever held:
I bring order to chaos. Quietly. Calmly. Reliably.
My path hasn’t been linear — it’s been real.
A Career Built on Structure and Steady Support
I began in office administration in the early ’90s, learning the foundations of accuracy, organization, and clear communication. From there, I moved through warehouse operations, call centers, and seven years supporting a major logistics client at JD Smith, where I saw firsthand how much smoother everything runs when the behind‑the‑scenes work is structured and consistent.
Life shifted, and I spent several years as a homemaker before stepping into caregiving — a role that demanded scheduling, documentation, patience, and the ability to manage complex needs day after day. From 2010 to 2021, that work deepened my sense of responsibility and reinforced how much structure matters when people rely on you.
Since 2018, I’ve also worked at Arby’s, staying steady through the fast‑paced chaos of food service and the challenges of the pandemic. I handled irate customers who resisted safety protocols, kept the dining room safe and clean, and adapted to constantly changing procedures. Staying calm wasn’t optional — it was essential.
Across every chapter, one thing has remained true:
I’m at my best when I’m creating clarity out of complexity.
Why I Founded Forest City Virtual Support
That’s why I founded Forest City Virtual Support. I wanted to build a business around the skills I’ve spent decades developing — one that lets me make a meaningful difference for small business owners while still living a grounded, intentional life.
How I Support My Clients Today
Today, I partner with clients to help them feel lighter, more organized, and more in control. I support their daily operations through workflow design, inbox management, administrative support, and the calm, steady structure that keeps their business running smoothly behind the scenes.
Contact Me:
Email: cheriLfoster@gmail.com
LinkedIn: Cheri Foster, Virtual Assistant