I offer calm, consistent community engagement and customer interaction support designed to help small businesses build warm, welcoming online spaces. Below is a clear overview of the services I provide and the pricing options available.

Community Engagement

• Encouraging positive interaction

• Keeping conversations active and welcoming

• Responding with warmth and clarity

• Supporting community events, posts, or discussions

Customer Interaction Support

• Answering customer questions

• Providing calm, professional responses

• Ensuring customers feel heard and valued

• Helping maintain a positive brand voice

Online Community Care

• Monitoring for harmful or inappropriate content

• Supporting a safe, friendly environment

• Maintaining a positive tone

• Flagging issues or concerns to the business owner

Pricing

Hourly Support — $35/hour

Ideal for flexible, as‑needed community or customer interaction support.

Monthly Support Packages

Sapling — 10 hours/month — $300  

Steady, reliable engagement for small but active communities.

Grove — 20 hours/month — $550  

Great for businesses with growing communities or higher customer interaction volume.

Forest — 30 hours/month — $750  

Consistent, ongoing support across multiple platforms.

If you’d like help keeping your community informed and engaged with warm, friendly communication, I offer the following writing add‑ons.

Writing Add-Ons

Trail Notes Writing — $175  

Short‑form writing that keeps your community active, informed, and connected — announcements, updates, gentle reminders, or engagement prompts written in your brand’s warm, welcoming tone. 

Evergreen Writing — $750/month  

Ongoing writing support for community updates, newsletters, and engagement content that nurtures connection, encourages participation, and helps your audience feel consistently supported. 

Not sure which option fits your needs? I’m happy to help you choose the right level of support.